Have you ever opened a package from the grocery store to find that something wasn’t right about it, and then wondered who to call to report a problem? The company’s toll-free number? The grocery store that sold it? Or someone else? If that product involves meat, poultry, or a processed egg product, the USDA’s Food Safety and Inspection Service just made it easier consumers to alert the agency to food safety problems, any time of the day or night.
The Electronic Consumer Complaint Form (ECCF), which became available on FSIS’s website this morning, will allow consumers to submit the important information FSIS needs to begin an investigation in just six steps. Consumers will be requested to provide details on:
- When and where the product was purchased;
- When and how the problem was noticed;
- And how the agency can contact you for more information. Personal information is optional and will be used solely for the agency’s investigative purposes and product tracking. Read more »
USDA’s Food Safety and Inspection Service started its Fourth of July “party” a little early this year, hosting a bilingual Twitter party on June 28 to answer its tweeps’ food safety questions in advance of any gatherings they are hosting. “Ask Karen,” FSIS’ virtual food safety representative, and her Spanish-language counterpart “Pregúntele a Karen” answered questions from @USDAFoodSafety and @USDAFoodSafe_es about food safety around the Fourth of July holiday and summer in general. Read more »
Special holiday series – Blog 1 of 5
As we look forward to spending the holidays with friends and family and making meals and memories together, we all want to put good food on the table and do it safely. We especially want to keep the threat of food poisoning at bay. Over the next few days, we will share some delicious low-cost holiday recipes with some simple food safety tips to help you prepare healthy and safe holiday meals. The first recipe below talks about preparing and cooking a turkey safely. Recipes to follow will include Grandma’s Stuffing, Baked Apples and Sweet Potatoes, Green Bean Sauté, and Crunchy Pumpkin Pie.
Best wishes for a happy and healthy holiday season! Read more »
(from L to R) Kimberly Mejia and Germany Ray, both Oxon Hills Elementary School students, Felicia Thompson and Nita Ray stop by the FSIS food safety exhibit to obtain food safety information, educational materials and promotional items during the Oxon Hills Health Extravaganza on March 23, 2011.
Oxon Hill Elementary School’s motto for its annual health extravaganza is, “Spring forward with good health.” The motto was put into practice last week at the Maryland school’s health fair, where community organizations, activities and food samples came together to contribute to good health and well-being. Read more »
Snow, sleet, ice, and wind can wreak havoc on our every day lives. Winter! It’s a fact of modern life: sometimes the power goes out.
If your power goes out, knowing how to keep food safe can help minimize the loss of food and reduce the risk of foodborne illness. Read more »